Bulk-Backpacks.com Return Policy

Thank you for shopping with Bulk-Backpacks. We want you to be completely confident in your purchase. Please note you have up to 14 days to inspect and return any defective items. After 14 days no refunds/credits can processed. Please return defective or incorrect products in original shipping carton, with all original packaging in tact. Once items have been inspected, the refund/credit will be issued. In some cases photographic evidence of damage/defect may be required. Please note the customer is responsible for paying return shipping cost, as free shipping is provided for initial shipment by Bulk-Backpacks. Clearance items can only be returned for an in-house credit, and only if said items are defective. For any return shipping questions, please contact us at 305-400-9040.